Effective Date: 1st May 2025
At Shriha, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
When you use our website, we may collect the following information:
a) Personal Information
Name
Email address
Phone number
Shipping & billing address
Payment details (processed securely through third-party payment gateways)
b) Non-Personal Information
IP address
Browser type and device information
Website usage data through cookies and analytics tools
2. How We Use Your Information
We collect your data to:
Process and fulfil your orders
Improve user experience on our website
Provide customer support and respond to inquiries
Send order updates, promotions, and newsletters (with your consent)
Prevent fraud and enhance security
3. Sharing of Information
We do not sell or rent your personal information. However, we may share data with:
Trusted third-party service providers (e.g., courier partners, payment gateways) to process orders
Legal authorities if required by law
Marketing tools (e.g., email platforms, analytics providers) to improve our services
4. Payment Security
We use secure payment gateways to process transactions. Your payment details are never stored on our servers. Transactions comply with RBI and PCI DSS standards to ensure data protection.
5. Cookies & Tracking Technologies
We use cookies to:
Enhance your browsing experience
Analyse website traffic and improve our services
Remember your preferences for a personalized experience
You can modify cookie settings in your browser, but this may affect website functionality.
6. Data Protection & Security
We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse. However, while we strive for maximum security, no online transaction is 100% secure.
7. Your Rights & Choices
You have the right to:
Request access to your personal data
Update or correct inaccurate information
Opt out of marketing emails anytime
Request data deletion (except for legal obligations)
To exercise these rights, email us at contact@shriha.com.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we recommend reviewing their policies before sharing your data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Continued use of our website implies acceptance of the updated policy.
10. Contact Us
For questions regarding this Privacy Policy, reach out to us at:
Email: contact@shriha.com